Will you put the wood inside my house?
If we are delivering on our own fleet, we will deliver the wood to the nearest point possible to the front door, if it is on flat ground. We are happy to deliver nets and barrow bags to the side of the house, if the ground is flat and access permits. We are unable to deliver to back gardens, unless the driver thinks it is feasible given the time they need to do the rest of their drops and access feasibility. Bulk bags are very large and these are on pallets and do not go over rough ground. So if in doubt please purchase nets as these are much lighter to move once we have delivered. We offer a 3 hour time slot and to enable this we can’t always move the wood to the exact location. So officially, we have to say we will deliver to the front doorstep. For heavier items, such as bulk bags, these are to the kerbside, if we can get them closer we will do. We do not physically unload Barrow bags or bulk bags. Neither can we take bulk bags, barrow bags or nets of logs up or downstairs to prevent any personal injury to our drivers.