Wonderful , the logs are perfect , the delivery was excellent . I highly recommend this company that I have now brought logs from for over 9 years , since the wood burner was installed in 2011 .
krithia wlidfire
wimbledon
Efficient delivery as ever, maybe an option to specify larger ( ie thicker logs) would be appreciated, sometimes a bit of a lottery of the mix with too many thinner logs that my stove eats through quickly.
tim wright
richmond
Order delivered on time by a friendly driver. Couldn’t ask for more.
laurence kaye
sunbury on thames
Excellent service ,always on time, verygood selection of wooden choice logs. I would,not go elsewhere for my supply⁰
mick hopping
Shepperton
As always you guys are amazing. Friendly on time delivery. What more can you ask for in these crazy times. Thanks again.
sarah meagher
twickenham
Just wanted to comment on great, quick service and helpfulness of all within Company that I have dealt with, thank you
shaun white
shepperton
Always a great service from order to drop off, very pleased
dave jackson
addlestone
Excellent service all round, delivery driver extremely helpful
piers papirnik
east molesey
Very good service/delivery and on time.
robert bramley
Croxley Green
Just wanted to feedback on our delivery on Sunday the 10th Jan.
The two guys who delivered the wood were real gentlemen. Bought the logs through to the garden and also gave us some really good advice in relation to our wood burner / the logs.
The guys were a pleasure to deal with. My husband commented when they left ‘now that’s good customer service’.
Please pass on our thanks!
Excellent logs too! We had a fire last night and very happy with the result. Would thoroughly recommend you guys.
amanda bruce
new malden
Very efficient. A well worked out system.
However the proof of the pudding is in the eating!
simon smith
london
Perfect service. I was kept informed throughout, the delivery was on time (in fact, a bit early, but that's not a complaint), and everything was hunky-dory.
I shall order again.
Take care, people.
jeam-marie pagon
london
Great delivery from your team. Friendly and helpful.
margit seddon
richmond
Great service
Thank you
peter bottomley
esher
I just wanted to let you know that the logs arrived safely, thank you. The 2 men who delivered them were fantastic - really helpful, polite and friendly.
pati marr
barnes
I tried to leave a Google review but couldn't work out how to do it.
We are very happy with our logs and coal a lifesaver in this cold weather. Delivery was in the organised time slot and the driver was friendly and very helpful.
I will definitely order again.
kathryn wilson
epsom
Your logs are unbelievable, such good quality! I’ve been ripped off so many times by people selling crap logs.. Not one bad one in your bags! You’ve got a customer for life here
James dring
london
Great service!
richard crowther
surrey
"Log Delivery have been amazing. Great quality wood and coal, good communication and always promptly delivered."
sophie ward
london
Helpful and swift service, delivery on time and within a sensible envelope of time. Definitely recommend
Jeremy lewison
london
Excellent. Thank you.
stephen bayley
london
Excellent. The guy who delivered was kind and helpful
Thankyou
Gill vincent
london
Slot time for log delivery was spot on, between 7am and 10am. Delivered at 7:15. Quick and efficient. Thank you,
Richard hamerton
Teddington
You managed to get us a delivery so that we didn't run out of logs! Your driver took half a pallet through the garden to our shed which he didn't have to do but which was so helpful. And he was so gracious and nice.
Wonderful company, wonderful people .. we are committed customers!
Cathi Allison
epsom
Brilliant delivery of wood. This is the second delivery we’ve had and both have been delivered quickly and efficiently. We have also driven to their depot and taken delivery of wood by car. We have been very pleased with the level of service and help we received every time. The wood is great and you get a good mix of sizes which is always really useful.
Marie Godfrey
Thames Ditton
Really excellent service. Thanks for processing my order so quickly and sorting out the problem I had with the order.
Pleasure doing business with you.
paul williams
harrogate
The product is first class and the delivery driver was very polite, he stacked the log nets on the drive well that made it easy for them to be moved to My log store.
Great service thank you,
pamela morris
carlshalton
Thanks for my delivery yesterday! Slightly earlier than expected, but it wasn’t a problem and the driver did try and contact me beforehand. Left all of the wood neatly stacked down the side of my house, so I could move to my log store later that afternoon once I had finished work. Very professional and followed social distancing measures.
charlotte skinner
chertsey
Always pleased with the service and quality of log delivery, thank you
john axon
london
Thank you for my logs. Fantastic quality as usual and your staff were really helpful as always.
sam holder
OLD COULSDON
Many thanks to the delivery driver. He was so considerate when I was not at home. He carefully tucked the logs away out of sight and then texted me to tell me what he had done. Great customer care.
roy baxandall
Burnham on Crouch
Thank you as always for fabulous quality dry logs.
Good selection of sizes and types of wood.
jonathan leese
london
Very helpful
Michael Harvey
Keyworth
This is my first delivery from Log-delivery.co and I am extremely impressed with the service. Communication was great and the delivery was excellent- friendly reliable and very helpful driver. I can highly recommend and will definitely use again.
pauline
london
Brilliant service
carol axford
west molesey
I am very happy with today’s delivery. The wood was not packaged in the manner originally ordered (boxes instead of nets), but the company contacted me in advance to ask if that was okay, so there was no problem at all with that. Your office staff is friendly, knowledgeable and helpful. I know that it is not easy to source and deliver product in these COVID-lockdown times.
tom budd
london
Just to say that the delivery man was extremely nice and helpful.
jessamy calkin
london
Thank for the delivery and the nice driver
christine perham
walton on thames
Great service as always. Thank you
anwar nuseibeh
london
Thank you for a very good service.
colette john
Richmond
prompt and efficient service- lots of lovely logs
diana cassell
Epsom
Thank you again for an excellent service! Your driver was fantastic and went that extra bit to help me with my order. He was lovely.
Thank you again, I am telling all of my friends about you!
teresa heady
London
My order arrived on time and with a very polite delivery man. He had the skill to reverse up my drive and then moved the pallet down the side of my house and left it right next to my log store, and all done with willingness and a smile. A nicely turned out delivery man, on time, nice smile and nothing too much trouble. Where did you find such a great guy?
This was my first order, recommended by a friend, and I shall be ordering from you again.
Many thanks for your great service.
paul lowe
Englefield Green
Thanks for the logs and the fast delivery. Happy to recommend
adam kirk
Kirkcaldy
Service was great, delivery was within the time frame as requested with no issue.
Due to COVID restrictions, the delivery person left the logs as requested and neatly stacked up
Very impressed, thank you,
ian mcgregor
guildford
i got the delivery Tuesday 17 November: 2 guys very nice and polite! super efficient job done!
cristina nonnato
london
This is the first time I've used Log Delivery and I am really impressed. Everything was incredibly easy from start to finish. I really like the delivery options and the delivery guy was punctual and helpful. The quality of the logs is excellent. I will absolutely be using Log Delivery again. At last a high quality and reliable log supplier! Thank you.
S Chick
Richmond
“Efficient, friendly, punctual and high quality logs. What more could one ask?”
richard moore
london
Thank you for delivering today’s order on time and also helping me out to get some oak wood nets. One of the biggest advantages in dealing with you all is the fact that I don’t have to worry about pallets that are usually left during deliveries. Granted I am not ordering very large quantities so it helps but still it is one of the key reasons I order from you.
I also find the team extremely helpful when I call and they do their best to accommodate my request. Delivery is always on time and very professionally done.
amit dave
Twickenham
Thank you for the delivery of our logs yesterday. They came as instructed and your driver was really helpful and kind, putting the bags where we wanted.
Will be using you again
cathi allison
epsom
I wanted to thank you for the log delivery on Saturday - our second delivery from you and definitely not our last! The logs are really good - just the right size, properly seasoned, and perfect on our open fire.
The man who delivered the logs was incredibly kind and helpful, and managed to put the pallet in quite a difficult place for us to unload, with no fuss and no help. When we discovered that it was his first day on the job, we were amazed! He was brilliant and a huge credit to you as a company.
Many thanks for an excellent service and really wonderful product.
peta nightingale
london
Thanks for the prompt delivery of my Normandy Briquettes 10x boxes at a great price, definitely the best I could find anywhere,
Arrived in good time today.
Stephen moss
rainham
It was a wonderful experience - I’ve tweeted about it already. Driver really nice too.
Janet Mckenner
london
Really quick delivery, great quality dried seasoned logs. Friendly driver, in a van able to cope with our narrow streets, and delivered easily to the front garden. A hassle-free and brilliant service, thank you.
Eleanor crow
london
Reasonable cost , speedy and courteous delivery, well packaged and good logs - do what they say 👍
Mathew Thurston
ascot
Delivery arrived, great quality wood. Driver took them up side of house as requested.
doug reid
london
Very efficient and polite delivery - full marks.
david reddaway
sunbury on thames
20 nets of Ash delivered, as requested, in the early slot today. Logs look splendid and, as always, delivered by a courteous, helpful and cheery driver
stan cameron
london
A quick note to say logs are delivered and the delivery guy was very helpful getting them into the garage so thanks to him too
jim wood
london
Thank you for the fantastic service!
Sophia Welsh
Richmond
1st class service as always.Quality logs
eve oneill
Wallington
Very pleasant and helpful delivery man. Great logs as usual! Will be ordering again.
Eileen Flanagan
London
Fuel just delivered. 10kg bags are ideal to carry. Very helpful and obliging driver. Will definitely order from you again. Thanks.
Lesley Leighton
morvern
Excellent service thank you
Johathan Riddell
London
Helpful driver and the logs seem to be well dried.
David
New malden
Thanks again Log-delivery,
Your driver and delivery man Karl was very helpful. Once again the wood is great quality.
I have recommended you to many of my colleagues.
Norma
Dulwich
Superb quality and service.
Richard Willaimson
Fantastic prompt service with a delivery man with a big smile happy to do his job you couldn’t ask for anything better for delivery service and quality logs as well
G Henville
I'm very happy with this company always very reliable and good value for money, I would certainly recommend to anybody who requires there products
Mr D Jackson
Hi. First time I’ve used your delivery service and I’m very impressed. Your driver was very polite and helpful placing logs were I needed them and covering them to ensure they stay dry as my wood store has not been delivered yet. To sum up brilliant service, thank you
D Williams
Tadworth
Simple to choose what wood we want and delivery was so quick!!
Danny Jillions
Ipswich
Fantastic professional service as always.
P Duke
Teddington
Great service- & on a Sunday— thank you
Mr Lewendon
East Molesey
Great wood, fast delivery, friendly customer service. Highly recommend.
B SCHNEIDER
Please pass on my thanks to your very helpful delivery driver - he struggled through a blizzard to deliver push them round to the back. I’m very grateful. Thank you.
P Borrett
East Sheen
Wood arrived at time said. It was raining but the wood was delivered quickly into the garage to keep it dry. Very good service, wood always burns cleanly.
I have used this company for years and recommend them.
Allan
London
Charming delivery man. Very helpful and could not be more polite.
Excellent
Mayday inns
Cranleigh
I am always impressed with the service provided by log delivery it is swift and delivery efficient and prompt very pleased
S Wilson
Brixton
Perfect as always .Wouldn't get logs anywhere else, good quality and value. Customer service excellent !
Eve
Wallington
Thank you. Great service and support from the delivery guy, fast and helpful carrying in the logs.
Logs burning beautifully.
M Ratcliffe
Brixton
Once again we have been exceptionally happy with your service. Quality logs, delivered on time. Thank you.
Karen
Great service as always thanks and very polite driver and very helpful thanks again
Roger Mixell
Surrey
Thank you for the log delivery. All went very smoothly and efficiently. Much appreciated.
Mags
London
Excellent service as always. Thank you in advance for a toasty Christmas. Best wishes ANNE
Anne
London
My first-ever log delivery, delighted thank you! Lovely guy and I will definitely re-order with you.
Ruth
London
Amazing service and great quality wood for pizza ovens!
I was unsure what to order as we are new to this, but the advice and customer service was excellent and we ended up with a great package!
We needed the wood in a hurry and Barney went out of his way to deliver on time, making sure we got it next day!
Thanks so much!
Dee
London
Many thanks for the hassle free delivery and the quality of the wood. It is several notches up from my previous providers!
Dr T Keighley
Hornchurch
The service has been excellent. I changed my order at the last minute; the process could not have been smoother. The logs were delivered exactly when promised.
Nick Hudson
London
Log delivery very prompt and courteous on Sunday morning. Like the 3 delivery slot options.
Many thanks
Paula
Surrey
Great service as always, delivery driver superb - so polite, courteous and helpful. Thanks very much.
Paula Hassett
London
Logs were delivered efficiently and at the time booked. I had saved a parking space but still the guys were friendly and helpful. Thank you.
The logs themselves are burning exactly as I would wish.
Anthony Calf
London
I wasn’t at home when my delivery arrived. The driver had left them safely near our side gate. Not sure how he got them there but I thought it was excellent service. He clearly made every effort to put it safe and dry.
Very happy.
Thank you!
Nicolai
London
We're very happy here at our end. Your wood burnt beautifully last night but most importantly you got our logs to us before the Arctic blast. I think quick delivery, good wood and reasonable prices are the 3 key things for customers.
Helen Sier
South London
Great to find a reliable log delivery firm - will use you again!
Oliver Fursdon
NW6
Many thanks for the speed with which you processed my order.
The logs arrived at 8am this morning, well within the time slot.
And the driver helpfully wheeled the logs around the side of the house, for easy stacking in the log store.
Again, thank you. I trust the logs burn as well as expected.
Chris Perkins
Beckenham
Your delivery man was particularly helpful, charming and articulate
J Van Walsum
London
This is the first time I've used Log Delivery.
The website was easy to use.
Communication was excellent.
The logs arrived on time.
The driver was courteous and helpful.
And they are clearly great quality.
I will definitely come back.
Many thanks
Steve
Thank you once again, brilliant service, always friendly and helpful and prompt. Great logs too! Anthony was great today.
Very best
Vicky
Excellent service as always - very prompt (got me out of bed!)
Many thanks
Roger T
So my feedback is
Your delivery slots are great. Especially the early morning and evening slots. So few companies take account of the fact most people in London are at work 9-5.
Thank you also for changing my slot at the last minute.
The logs are good too.
Ricmarron
London
Hi,
Just a quick note to say thank you for the delivery. The driver was very helpful and polite and the logs and natural firelighters look excellent quality. Looking forward to trying them in our new fire!
Andrew
Delivery experience was excellent, delivery guy was curteous, helpful provided an A1 service would definitely recommend.
Best wishes
Gina
Grocdrayton
London
Such a great service. Our delivery guy was absolutely brilliant - went the extra mile to get our logs as close as possible to our back door. That man deserves a shout out. And great quality logs. Thank you yet again.
N Rogers
Kingston
Great service. Logs delivered as promised and high quality logs as usual. Thanks!
C Fuhrman
Walton on Thames
Outstanding level of service by the person who delivered our wood.
We live in a property where access is problematic and your driver assisted and made our lives very easy Thanks so much
M Solomann
Weybridge
The ordering and delivery booking service was excellent as usual, and the delivery guy today was on time, very personable and helpful.
AM Logan
Richmond
Hi there – logs delivered yesterday and I would like to say how wonderful the delivery man was
He took them right thru to the back garden and afraid there were a couple of small steps but he was so helpful and kind. Thanks again – you have a great service
Mr E Coffey
Teddington
As before, an excellent reliable service with high quality logs delivered exactly when asked for. Thanks
R Stoker
London, N19
Excellent and speedy service. Very helpful and friendly. The logs were all of a similar size, clean and dry. They seem to be great quality and will use this company for future orders.
Kathy
Kingston
First time I have used log-delivery – Good service logs arrived when expected – excellent long lasting logs
David Hartrup
Shirley, CR0
Brilliant service all round and the logs are burning a treat! Thank you and great to be able to keep the bags to store the logs whilst we use them!
Rachel Hunt
Walton on Thames
Great job and fast delivery!
C Fuhrman
Walton on Thames
Thanks so much for your amazing service.. First order and proper expressed from beginning to the logs getting delivered.
Will be coming back for more!
Steve
Harefield
Just wanted to let you know, the logs are fantastic - super dry and burn brilliantly in our little stove. Delivery process was excellent too - we order a lot of wood online and have mixed results for various reasons, so this has been a great experience and we will order from you again in the future.
Annabel Taylor
East London
Thanks so much for the delivery! Fantastic service and great value for money! Have a great Easter😀
Rachael Murphy
Kingston Upon Thames
Excellent service ,lovely logs See you again
Anne
London
Thank you. You offer excellent service and your drivers are always very polite and helpful. Thanks.
Josephine
London, N8
Delivery this morning was very smooth and simple. Your driver was extremely
helpful and careful.
Mike Trinder
North London
Thank you - lovely quick delivery with polite and helpful driver . They burn nicely and love the olive wood - thank you
Michele Gibbons
Ruislip
Just a few lines to say how happy I was today with my very first delivery. Best part was Barney making sure that I was still okay with the delivery time slot as I’d neglected to confirm everything on the follow up email, either way I would had got my logs so amazing customer support there, delivery arrived within the time slot arranged, driver was very pleasant and helpful. All round a fantastic service, well done everyone!
Steve Hampsheir
Stratford
Absolutely brilliant! Thank you! The polite helpful driver arrived at 07.30 and took the logs around to the log store. I am delighted with your service from start to finish and will definitely order my next logs from you and also recommend you to all my friends. Thankyou
Jill
Coney Hall
Really pleased. Great delivery, on time & polite.
Ben O'Brien
Hanwell
We took our first delivery of logs from you a few weeks ago and have been really please with the service. The logs burn hot and clean, smell wonderful, and the silver birch looks really attractive, which is a bonus since we keep a store in our living room. The delivery was fast and the guy who brought the logs was very helpful and friendly and offered to stack all the logs, although we didn’t need it.
I’m just about to put in my next order.
Thanks and all the best,
Lisa
East Sheen
Logs were delivered fine this morning and around 7am as arranged. I just wanted to say that the delivery guy was really great and so helpful. I didn't catch his name, but say thank you for me please.
Rebecca
Epsom, KT19
Thanks for the delivery, on time and no hassle. The delivery man was fantastic, polite, friendly and considerate even at 7am on a Sunday. He's a credit to your team.
Paula
Guildford
The delivery came on time and the driver was really helpful on a cold winter morning.
Michael
Kennington
Thank you very much for this morning’s delivery.
I’ve tried out the logs already. I’m very happy with the quality – and also with the speed and ease of delivery and your great customer service. I’ll be back!
Halina
London, SE24
Just a brilliant company: warm and knowledge advice; quick, punctual delivery and stonkingly good quality logs. I recommend them to anyone who will listen!
Rex
Harringay
Just to say I've been very impressed with the quality of wood -it burns amazingly well! And the efficiency and ease of your delivery service if fantastic.
Thank you very much!
Victoria
SE15
Great service, and excellent product. Wood smells and burns very well.
S Johnston
Farnham
I would just like to say a thank you again for all the help this morning in bringing our delivery down the drive. Much appreciated.
Carol Carey
Bracknell
This was my first order and I would like to say the delivery guy was so patient, helpful and friendly. Arrived promptly and I was very pleased. I have already started recommending log-delivery and just feel life is so easier knowing ordering logs is at a click at a button!
Cindy
New Malden
Thank you. A complete pleasure from start to finish.
Thank you for explaining so clearly (I’m a new stove owner), for delivering in a handle-able quantity (hard to find), and delivering so promptly and kindly!
I am actually looking forward to the winter, now..
And a very happy Christmas to you all
Penny Hunt
Wimbledon
I'm so grateful for the very nice and helpful man who delivered my logs yesterday! This was a completely different experience compared to my previous with other companies. I will absolutely recommend you! Wish you a lovely day!
Arin Menes
White City
These logs are great! Burn really well - thank you!
Elizabeth Megson
Dulwich
Really great service. Will definitely be coming back for more. Good luck with the venture!
Dan Saunders
Kingston Upon Thames
Logs delivered on time and the usual great quality.
Richard Williams
Harringay
I just wanted to send you a short note to say how courteous and helpful the chap who delivered my logs this morning was. It was much appreciated and very much inclines me towards ordering from you in the future.
Matthew
Wimbledon
I wanted to say thank you for the log delivery yesterday. The logs were delivered on the date and time I requested which was very helpful as I work. The guy was very kind and put all the logs into my shed for me, nothing was too much trouble.
Susan Kennedy
Pinner
Thanks for the delivery. I was really impressed. The driver, was awesome. Nice, polite, and put the logs on near the house so I could ferry them in. He even left me a bag to help. The wood is excellent too. So a big 5 stars for product and service.
Tim Allen
North London
Very happy with the service provided throughout the order. Received delivery a lot earlier than expected and will definitely use again once I get through all the wood! Thanks once again.
Nikil
Teddington
Thank you. Whole process awesome and delightful and helpful delivery chap ..
Didn't moan and helped stack beautifully. I am delighted .. Fire on now!
Georgina
Berks
Just thought I'd give you some feedback on the delivery I had from you yesterday.
Really pleased with everything, the logs are brilliant - so much better quality/dryness than the last supplier we had and I loved the guy that delivered them, he was so nice and friendly, really helpful - nothing was too much trouble. Really happy that we've found such a great new firewood supplier - thank you.
Hayley
Sheen
Thank you! The logs are safely tucked away, waiting for the cold weather. Fantastic service, thank you very much.
Siobhan Sharp
Walton on Thames
Great stuff thank you, arrived on time, lovely dry logs, makes winter that little bit better; will use you again
Ian
Clapham
I thought the quality of service and the quality of product was great. Friendly, helpful staff and a hassle-free delivery at a convenient time. The only painful part of the process was carrying the logs through the house!
The website gives you lots of information about what's on offer, how to order, etc. and the idea of suggesting three delivery slots worked really well.
Sarah Watson
London, E11
Thanks for the fuel delivery. It was better for me coming in the morning rather than the afternoon and the delivery guy couldn't have been more helpful. Will definitely use you guys next time.
Peter Lewis
London
It was great on time. good value. marvellous. and a much needed hour long early morning work out for me moving half a ton of wood from the street to my woodshed, log by log...honestly, very happy. thanks.
Giles Coren
London
Logs are great and Barney was as well. Super nice guy and professional. Better logs than what I ordered from BuyFirewooddirect.co.uk. They also weren't willing to help out with my back injury.
My neighbour just bought a stove so I will reach out to him about ordering a couple of pallets of loose wood as to give you more business and cut down my costs. Enjoy the weekend.
Christopher Tancredi
London
Excellent service as always
Jon Dickens
London
This company is fabulous as not only are they wonderfully efficient about delivery and communication but the products they offer are of excellent quality and I wholeheartedly recommend them.
Dr Vicky Jolliffe
Excellent service from initial ordering on the website (super easy), clearly defined logs and descriptions and it was great the logs arrived on time. They were put under our porch as it was raining (thank you!) and they therefore remained really dry. The silver birch logs where exactly the right size for my small fire and burn really well and smell lovely. Having tried lots of other log companies on-line (who said their logs were small and they were not), I will definitely use Log-Delivery.co.uk again.
Ashleigh
North London
The logs arrived on time & as described on the website. They smell great & produce lots of heat when burnt. The delivery man was very friendly, cheerful & gave a good customer service, which makes such a difference. Thank you!
Mr Paragreen
London E1
Wonderful service and honest people warm house I don't want to leave such a good log fire thank you.
Krithia Wildfire
London SW20
I would like to say how impressed we were of the service we received. I was expecting the delivery to be left at the top of our garden but when we arrived home from work we were pleasantly surprised to find the logs neatly stacked in the passage to the garden (with is down several steps ). I will certainly be using your company in the future.
Simon Earley
Walton-Upon-Thames
Very impressed as a first time user of Log-Delivery. From Tom who took my order, to the chap who delivered. Very good customer service, delivery came well within the 3 hr window which makes a huge change from having to stay in all day or pay extra for a rare Saturday delivery. Would definitely recommend
Jean Acheson
Kingston-Upon-Thames
As before we're very happy with the level service (both on the phone and from the driver) and with the quality of your logs. No fuss, excellent logs and just what you promised.
Roger Trevitt
London N5
