Amazing service and great quality wood for pizza ovens!
I was unsure what to order as we are new to this, but the advice and customer service was excellent and we ended up with a great package!
We needed the wood in a hurry and Barney went out of his way to deliver on time, making sure we got it next day!
Thanks so much!
Many thanks for the hassle free delivery and the quality of the wood. It is several notches up from my previous providers!
Dr T Keighley
The service has been excellent. I changed my order at the last minute; the process could not have been smoother. The logs were delivered exactly when promised.
Log delivery very prompt and courteous on Sunday morning. Like the 3 delivery slot options.
Great service as always, delivery driver superb - so polite, courteous and helpful. Thanks very much.
Logs were delivered efficiently and at the time booked. I had saved a parking space but still the guys were friendly and helpful. Thank you.
The logs themselves are burning exactly as I would wish.
I wasn’t at home when my delivery arrived. The driver had left them safely near our side gate. Not sure how he got them there but I thought it was excellent service. He clearly made every effort to put it safe and dry.
We're very happy here at our end. Your wood burnt beautifully last night but most importantly you got our logs to us before the Arctic blast. I think quick delivery, good wood and reasonable prices are the 3 key things for customers.
Great to find a reliable log delivery firm - will use you again!
Many thanks for the speed with which you processed my order.
The logs arrived at 8am this morning, well within the time slot.
And the driver helpfully wheeled the logs around the side of the house, for easy stacking in the log store.
Again, thank you. I trust the logs burn as well as expected.
Your delivery man was particularly helpful, charming and articulate
J Van Walsum
This is the first time I've used Log Delivery.
The website was easy to use.
Communication was excellent.
The logs arrived on time.
The driver was courteous and helpful.
And they are clearly great quality.
I will definitely come back.
Thank you once again, brilliant service, always friendly and helpful and prompt. Great logs too! Anthony was great today.
Excellent service as always - very prompt (got me out of bed!)
So my feedback is
Your delivery slots are great. Especially the early morning and evening slots. So few companies take account of the fact most people in London are at work 9-5.
Thank you also for changing my slot at the last minute.
The logs are good too.
Just a quick note to say thank you for the delivery. The driver was very helpful and polite and the logs and natural firelighters look excellent quality. Looking forward to trying them in our new fire!
Delivery experience was excellent, delivery guy was curteous, helpful provided an A1 service would definitely recommend.
Such a great service. Our delivery guy was absolutely brilliant - went the extra mile to get our logs as close as possible to our back door. That man deserves a shout out. And great quality logs. Thank you yet again.
Great service. Logs delivered as promised and high quality logs as usual. Thanks!
Walton on Thames
Outstanding level of service by the person who delivered our wood.
We live in a property where access is problematic and your driver assisted and made our lives very easy Thanks so much
The ordering and delivery booking service was excellent as usual, and the delivery guy today was on time, very personable and helpful.
Hi there – logs delivered yesterday and I would like to say how wonderful the delivery man was
He took them right thru to the back garden and afraid there were a couple of small steps but he was so helpful and kind. Thanks again – you have a great service
Mr E Coffey
As before, an excellent reliable service with high quality logs delivered exactly when asked for. Thanks
Excellent and speedy service. Very helpful and friendly. The logs were all of a similar size, clean and dry. They seem to be great quality and will use this company for future orders.
First time I have used log-delivery – Good service logs arrived when expected – excellent long lasting logs
Brilliant service all round and the logs are burning a treat! Thank you and great to be able to keep the bags to store the logs whilst we use them!
Walton on Thames
Great job and fast delivery!
Walton on Thames
Thanks so much for your amazing service.. First order and proper expressed from beginning to the logs getting delivered.
Will be coming back for more!
Just wanted to let you know, the logs are fantastic - super dry and burn brilliantly in our little stove. Delivery process was excellent too - we order a lot of wood online and have mixed results for various reasons, so this has been a great experience and we will order from you again in the future.
Thanks so much for the delivery! Fantastic service and great value for money! Have a great Easter😀
Kingston Upon Thames
Excellent service ,lovely logs See you again
Thank you. You offer excellent service and your drivers are always very polite and helpful. Thanks.
Delivery this morning was very smooth and simple. Your driver was extremely
helpful and careful.
Thank you - lovely quick delivery with polite and helpful driver . They burn nicely and love the olive wood - thank you
Just a few lines to say how happy I was today with my very first delivery. Best part was Barney making sure that I was still okay with the delivery time slot as I’d neglected to confirm everything on the follow up email, either way I would had got my logs so amazing customer support there, delivery arrived within the time slot arranged, driver was very pleasant and helpful. All round a fantastic service, well done everyone!
Absolutely brilliant! Thank you! The polite helpful driver arrived at 07.30 and took the logs around to the log store. I am delighted with your service from start to finish and will definitely order my next logs from you and also recommend you to all my friends. Thankyou
Really pleased. Great delivery, on time & polite.
We took our first delivery of logs from you a few weeks ago and have been really please with the service. The logs burn hot and clean, smell wonderful, and the silver birch looks really attractive, which is a bonus since we keep a store in our living room. The delivery was fast and the guy who brought the logs was very helpful and friendly and offered to stack all the logs, although we didn’t need it.
I’m just about to put in my next order.
Thanks and all the best,
Logs were delivered fine this morning and around 7am as arranged. I just wanted to say that the delivery guy was really great and so helpful. I didn't catch his name, but say thank you for me please.
Thanks for the delivery, on time and no hassle. The delivery man was fantastic, polite, friendly and considerate even at 7am on a Sunday. He's a credit to your team.
The delivery came on time and the driver was really helpful on a cold winter morning.
Thank you very much for this morning’s delivery.
I’ve tried out the logs already. I’m very happy with the quality – and also with the speed and ease of delivery and your great customer service. I’ll be back!
Just a brilliant company: warm and knowledge advice; quick, punctual delivery and stonkingly good quality logs. I recommend them to anyone who will listen!
Just to say I've been very impressed with the quality of wood -it burns amazingly well! And the efficiency and ease of your delivery service if fantastic.
Thank you very much!
Great service, and excellent product. Wood smells and burns very well.
I would just like to say a thank you again for all the help this morning in bringing our delivery down the drive. Much appreciated.
This was my first order and I would like to say the delivery guy was so patient, helpful and friendly. Arrived promptly and I was very pleased. I have already started recommending log-delivery and just feel life is so easier knowing ordering logs is at a click at a button!
Thank you. A complete pleasure from start to finish.
Thank you for explaining so clearly (I’m a new stove owner), for delivering in a handle-able quantity (hard to find), and delivering so promptly and kindly!
I am actually looking forward to the winter, now..
And a very happy Christmas to you all
I'm so grateful for the very nice and helpful man who delivered my logs yesterday! This was a completely different experience compared to my previous with other companies. I will absolutely recommend you! Wish you a lovely day!
These logs are great! Burn really well - thank you!
Really great service. Will definitely be coming back for more. Good luck with the venture!
Kingston Upon Thames
Logs delivered on time and the usual great quality.
I just wanted to send you a short note to say how courteous and helpful the chap who delivered my logs this morning was. It was much appreciated and very much inclines me towards ordering from you in the future.
I wanted to say thank you for the log delivery yesterday. The logs were delivered on the date and time I requested which was very helpful as I work. The guy was very kind and put all the logs into my shed for me, nothing was too much trouble.
Thanks for the delivery. I was really impressed. The driver, was awesome. Nice, polite, and put the logs on near the house so I could ferry them in. He even left me a bag to help. The wood is excellent too. So a big 5 stars for product and service.
Very happy with the service provided throughout the order. Received delivery a lot earlier than expected and will definitely use again once I get through all the wood! Thanks once again.
Thank you. Whole process awesome and delightful and helpful delivery chap ..
Didn't moan and helped stack beautifully. I am delighted .. Fire on now!
Just thought I'd give you some feedback on the delivery I had from you yesterday.
Really pleased with everything, the logs are brilliant - so much better quality/dryness than the last supplier we had and I loved the guy that delivered them, he was so nice and friendly, really helpful - nothing was too much trouble. Really happy that we've found such a great new firewood supplier - thank you.
Thank you! The logs are safely tucked away, waiting for the cold weather. Fantastic service, thank you very much.
Walton on Thames
Great stuff thank you, arrived on time, lovely dry logs, makes winter that little bit better; will use you again
I thought the quality of service and the quality of product was great. Friendly, helpful staff and a hassle-free delivery at a convenient time. The only painful part of the process was carrying the logs through the house!
The website gives you lots of information about what's on offer, how to order, etc. and the idea of suggesting three delivery slots worked really well.
Thanks for the fuel delivery. It was better for me coming in the morning rather than the afternoon and the delivery guy couldn't have been more helpful. Will definitely use you guys next time.
It was great on time. good value. marvellous. and a much needed hour long early morning work out for me moving half a ton of wood from the street to my woodshed, log by log...honestly, very happy. thanks.
Logs are great and Barney was as well. Super nice guy and professional. Better logs than what I ordered from BuyFirewooddirect.co.uk. They also weren't willing to help out with my back injury.
My neighbour just bought a stove so I will reach out to him about ordering a couple of pallets of loose wood as to give you more business and cut down my costs. Enjoy the weekend.
Excellent service as always
This company is fabulous as not only are they wonderfully efficient about delivery and communication but the products they offer are of excellent quality and I wholeheartedly recommend them.
Dr Vicky Jolliffe
Excellent service from initial ordering on the website (super easy), clearly defined logs and descriptions and it was great the logs arrived on time. They were put under our porch as it was raining (thank you!) and they therefore remained really dry. The silver birch logs where exactly the right size for my small fire and burn really well and smell lovely. Having tried lots of other log companies on-line (who said their logs were small and they were not), I will definitely use Log-Delivery.co.uk again.
The logs arrived on time & as described on the website. They smell great & produce lots of heat when burnt. The delivery man was very friendly, cheerful & gave a good customer service, which makes such a difference. Thank you!
Wonderful service and honest people warm house I don't want to leave such a good log fire thank you.
I would like to say how impressed we were of the service we received. I was expecting the delivery to be left at the top of our garden but when we arrived home from work we were pleasantly surprised to find the logs neatly stacked in the passage to the garden (with is down several steps ). I will certainly be using your company in the future.
Very impressed as a first time user of Log-Delivery. From Tom who took my order, to the chap who delivered. Very good customer service, delivery came well within the 3 hr window which makes a huge change from having to stay in all day or pay extra for a rare Saturday delivery. Would definitely recommend
As before we're very happy with the level service (both on the phone and from the driver) and with the quality of your logs. No fuss, excellent logs and just what you promised.