HOW IT WORKS
Step 1 - Select the type of fuel you wish to purchase and choose from 1/4 pallet, 1/2 pallet or full pallet quantities. Alternatively pick one of our tailored packages that contain a combination of fuels, kindling and firelighters. All 1/4 pallet, 1/2 pallet, full pallet and package orders are offered with FREE delivery inside the M25.
Step 2 – Next, provide us with 3 dates when you can accept delivery of your goods. On each date you select you can choose multiple 3-hour time slots when you are going to be available to accept your delivery. Don't forget to add our helpful unpacking facility.
Step 3 – Carry on with day as normal and we will arrive with your goods within your chosen delivery slot.
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020 8819 6482
NEWS - SPRING/SUMMER DELIVERY SCHEDULEWe are now entering our off-season and with the lengthening days we send our dedicated delivery vehicles back to the company we lease them from. In the off-season we are still able to deliver fuel to you but we will be using 3rd party couriers rather than our own vehicles. Due to this fact we are unable to offer 3-hour timed delivery slots or our unpacking service over the spring and summer period.
RANDOM FAQ - WHAT ARE YOUR ORDER CUT OFF TIMES?We deliver logs, kindling, smokeless coal and other stove fuels 7 days a week.
We offer a choice of 3 hour timed delivery slots from 7am to 7pm. We offer a minimum lead time of 72 hours on orders of our kiln dried hardwood logs, seasoned hardwood logs, olive wood logs, smokeless coal and kindling.
You can choose up to 3 of our timed delivery slots, on whatever day you like. Alternatively select "anytime" on a given day and we will offer you the most efficient 3 hour delivery slot on that day.
Our 3 hour timed delivery slots are as follows:
7am to 10am
Our Log-Delivery trucks are organised 2 days in advance of deliveries. This allows us to route our trucks as efficiently as possible and reduce the amount of diesel our trucks use, which makes our delivery service as environmentally friendly as possible.
Our delivery slot offers are sent out via email. On these emails there are 2 buttons that allow you to either accept or decline the delivery slot we have offered you. If you are expecting a delivery slot offer and have not received one it is worth checking you junk mail folder.
Delivery Day Delivery Slot Offered